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Design and management of service proceses Rohit Ramaswamy

By: Material type: TextTextPublication details: Reading, Massachusetts Addison-Wesley 1996Description: xxvii, 424p. 26cmISBN:
  • 0201633833
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Open Shelf PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN Book HF5415.5. R35 1996 (Browse shelf(Opens below)) Available 0000022229
Open Shelf PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN Book HF5415.5. R35 1996 (Browse shelf(Opens below)) Available 0000022228
Open Shelf PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN Book HF5415.5. R35 1996 (Browse shelf(Opens below)) Available 0000022227

Includes Index.

Bibliography : p. 411-414

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