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Customer service on the Internet building relationships, increasing loyalty and staying competitive Jim Sterne.
Material type:
TextPublication details: New York Wiley Computer Pub. c1996.Description: xxvi, 326 p. ill. 24 cmISBN: - 0471155063
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Open Shelf | PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN | Book | HF5415.5 .S737 1996 (Browse shelf(Opens below)) | Available | 0000018181 | |
| Open Shelf | PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN | Book | HF5415.5 .S737 1996 (Browse shelf(Opens below)) | Available | 0000018184 |
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| HF5415.5. R44 1995 Relationship marketing for competitive advantage winning and keeping customers | HF5415.5. R44 1995 Relationship marketing for competitive advantage winning and keeping customers | HF5415.5 .S737 1996 Customer service on the Internet building relationships, increasing loyalty and staying competitive | HF5415.5 .S737 1996 Customer service on the Internet building relationships, increasing loyalty and staying competitive | HF5415.5. S934 1996 Superior customer service | HF5415.5. S934 1996 Superior customer service | HF5415.5 .T5153 2005 Technology and customer service profitable relationship building |
Includes index.
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