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Customer service on the Internet building relationships, increasing loyalty and staying competitive Jim Sterne.

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Material type: Text

TextPublication details: New York Wiley Computer Pub. c1996.Description: xxvi, 326 p. ill. 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due
Open Shelf	PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN	Book	HF5415.5 .S737 1996 (Browse shelf(Opens below))	Available
Open Shelf	PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN	Book	HF5415.5 .S737 1996 (Browse shelf(Opens below))	Available

Includes index.

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