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Services marketing concepts, strategies & cases K. Douglas Hoffman, John E. G. Bateson

By: Contributor(s): Material type: TextTextPublication details: Mason, OH Thomson /South-Western 2006Description: xix, 588 p. ill. 24 cmISBN:
  • 0030152178
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Item type Current library Collection Call number Status Date due Barcode
Open Shelf PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN Book HD9980.5. H645 2006 (Browse shelf(Opens below)) Available 0000027987

Includes Index

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