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Managing customer relationships Don Peppers, Martha Rogers

By: Contributor(s): Material type: TextTextPublication details: Hoboken, New Jersey John Wiley 2011Edition: second editionDescription: xv, 512p ill 26cmISBN:
  • 9780470423479
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Open Shelf PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN Book HF5415.5 .P58 2011 (Browse shelf(Opens below)) Available 0000039769

includes index :p483 - 512

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