Relationship marketing for competitive advantage winning and keeping customers Andrian Payne, Martin Christopher Moira Clerk And Helen Peck

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Material type: Text

TextPublication details: Oxford Butterworth-Heinemann 1995Description: x,304p. ill. 24cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Open Shelf	PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN	Book	HF5415.5. R44 1995 (Browse shelf(Opens below))	Available		0000001384
Open Shelf	PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN	Book	HF5415.5. R44 1995 (Browse shelf(Opens below))	Available		0000001385

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Previous	HF5415.5. R35 1996 Design and management of service proceses	HF5415.5. R35 1996 Design and management of service proceses	HF5415.5. R35 1996 Design and management of service proceses	HF5415.5. R44 1995 Relationship marketing for competitive advantage winning and keeping customers	HF5415.5. R44 1995 Relationship marketing for competitive advantage winning and keeping customers	HF5415.5 .S737 1996 Customer service on the Internet building relationships, increasing loyalty and staying competitive	HF5415.5 .S737 1996 Customer service on the Internet building relationships, increasing loyalty and staying competitive	Next

Includes index

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