Technology and customer service (Record no. 125770)

MARC details
000 -LEADER
fixed length control field 00712nam a2200205 4500
001 - CONTROL NUMBER
control field 0000011169
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 231118s9999 xx 000 0 und d
020 00 - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0130989908
040 ## - CATALOGING SOURCE
Original cataloging agency PJB
090 0# - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5 .T5153
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) 2005
100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Timm, Paul R.
245 10 - TITLE STATEMENT
Title Technology and customer service
Remainder of title profitable relationship building
Statement of responsibility, etc. Paul R. Timm, Christopher G. Jones
260 00 - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Upper Saddle River, N.J.: .
Name of publisher, distributor, etc. Pearson/Prentice Hall
Date of publication, distribution, etc. 2005
300 ## - PHYSICAL DESCRIPTION
Extent vii, 200 p. :
Other physical details ill.
Dimensions 23 cm
504 0# - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services -- Technological innovations
700 00 - ADDED ENTRY--PERSONAL NAME
Personal name Christopher G. Jones
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Book PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN 12/04/2011   HF5415.5 .T5153 2005 0000037950 18/11/2023 18/11/2023 Open Shelf