Technology and customer service profitable relationship building
Timm, Paul R.
Technology and customer service profitable relationship building Paul R. Timm, Christopher G. Jones - Upper Saddle River, N.J.: . Pearson/Prentice Hall 2005 - vii, 200 p. : ill. 23 cm
Includes bibliographical references and index
0130989908
Customer loyalty
Customer services
Customer services -- Technological innovations
Technology and customer service profitable relationship building Paul R. Timm, Christopher G. Jones - Upper Saddle River, N.J.: . Pearson/Prentice Hall 2005 - vii, 200 p. : ill. 23 cm
Includes bibliographical references and index
0130989908
Customer loyalty
Customer services
Customer services -- Technological innovations