000 00514nam a2200157 4500
001 0000002082
008 231118s9999 xx 000 0 und d
020 0 0 _a0471107549
040 _aPJB
090 0 0 _aTX911.3.M27H56
_b1995
100 0 0 _aTimothy R.Hinkin
245 0 0 _aCases in Hospitality Management
_bA Critical incident Approach
_cTimothy R.Hinkin
260 0 0 _aNew York
_bJohn Wiley & Sons, Inc.
_c1995
300 0 0 _axi, 222p.
_c23cm.
650 0 0 _aHospitality Industry-
_xUnited States-
_yManagement-
_zCase Studies
999 _c98509
_d98509