000 | 00529nam a2200169 4500 | ||
---|---|---|---|
001 | 0000001526 | ||
008 | 231118s9999 xx 000 0 und d | ||
020 | 0 | 0 | _a0471551740 |
040 | _aPJB | ||
090 | 0 |
_aTX911.3 . _bC8M38 MAR 1991 |
|
100 | 0 | 0 | _aMarvin, Bill |
245 | 0 | 0 |
_aRestaurant basic _bwhy guests don't come back...and what you can do about it _cBill Marvin |
260 | 0 | 0 |
_aNew York _bJohn Wiley and sons _c1991 |
300 |
_axiii,225p. _bill. _c24cm. |
||
650 | 0 | 0 | _aCustomers relations |
650 | 0 | 0 | _aRestaurants, lunch rooms, etc. |
999 |
_c96841 _d96841 |