000 00529nam a2200169 4500
001 0000001526
008 231118s9999 xx 000 0 und d
020 0 0 _a0471551740
040 _aPJB
090 0 _aTX911.3 .
_bC8M38 MAR 1991
100 0 0 _aMarvin, Bill
245 0 0 _aRestaurant basic
_bwhy guests don't come back...and what you can do about it
_cBill Marvin
260 0 0 _aNew York
_bJohn Wiley and sons
_c1991
300 _axiii,225p.
_bill.
_c24cm.
650 0 0 _aCustomers relations
650 0 0 _aRestaurants, lunch rooms, etc.
999 _c96841
_d96841