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| 020 | 0 | 0 | _a9676106240 |
| 040 | _aPJB | ||
| 040 | _aPoliteknik Johor Bahru | ||
| 090 | 0 | 0 | _aHD66 CHE 1996 |
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_aHD66 _b1996 |
| 100 | 0 | 0 | _aChek Mat |
| 245 | 1 | 0 |
_aPengurusan berkualiti dalam perkhidmatan _cChek Mat |
| 260 | 0 | 0 |
_aKuala Lumpur _bUtusan Publication and Distributors _c1996 |
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_aviii,140p. _c22cm. |
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| 440 | 0 | 0 | _aSiri Pengurusan Dan Pentadbiran Utusan |
| 504 | 0 | _aBibliography :p.138-140 | |
| 650 | 0 | 0 | _aQuality control-Malaysia |
| 650 | 0 | 0 | _aSocial service-Malaysia |
| 650 | 0 | 0 | _aSocialwork administration-Malaysia |
| 650 | 0 | 0 | _aTotal Quality management |
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