000 | 00675nam a2200193 4500 | ||
---|---|---|---|
001 | 0000012681 | ||
008 | 231118s9999 xx 000 0 und d | ||
020 | 0 | 0 | _a0471282936 |
040 | _aPJB | ||
090 | 0 |
_aHF5415. _b1265 .F55 1998 |
|
100 | 0 | 0 | _aFigallo, Cliff |
245 | 0 | 0 |
_aHosting Web communities : building relationships, increasing customer loyalty, and maintaining a competitive edge _cCliff Figallo |
260 | 0 | 0 |
_aNew York : . _bWiley,| c1998 |
300 |
_axvi, 448 p. _bill. _c24 cm |
||
504 | 0 | _aIncludes bibliographical references (p. 435-436) and index. | |
650 | 0 | 0 | _aCustomer relations. |
650 | 0 | 0 | _aElectronic discussion groups. |
650 | 0 | 0 | _aInternet marketing. |
999 |
_c130306 _d130306 |