| 000 | 00522nam a2200181 4500 | ||
|---|---|---|---|
| 001 | 0000009402 | ||
| 008 | 231118s9999 xx 000 0 und d | ||
| 020 | 0 | 0 | _a0538628685 |
| 040 | _aPJB | ||
| 090 | 0 |
_aHF5415.5. _bS934 1996 |
|
| 100 | 0 | 0 | _aStull, William A. |
| 245 | 0 | 0 |
_aSuperior customer service _cWilliam A. Stull, Donna E. Crow |
| 260 | 0 | 0 |
_aCincinnati _bSouth-Western Educational _c1996. |
| 300 |
_avi, 136p. _bill. _c28cm. |
||
| 500 | 0 | 0 | _aIncludes Index |
| 650 | 0 | 0 | _aCustomer services |
| 700 | 0 | 0 | _aCrow, Donna E. |
| 999 |
_c120469 _d120469 |
||