000			00653nam a2200205 4500
001			0000004236
008			231118s9999 xx 000 0 und d
020	0	0	_a1740092813
040			_aPoliteknik Johor Bahru
090	0	0	_aTX911.3. _bC8P451 2002
100	0	0	_aPerlitz, Lee
245	0	0	_aCustomer Service In The Tourism Industry _cLee Perlitz
260	0	0	_aNew South Wales _bPearson Education Australia _c2002
300			_aix, 95p. _bill. _c24cm.
500	0	0	_aIncludes index : p.93 - 95
504	0		_aBibliography: p.92
650	0	0	_aCustomer service
650	0	0	_aCustomer service _xEmployees _xTraining of
650	0	0	_aTourism _xCustomer services
999			_c104971 _d104971