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		Marketing connecting with customers Gilbert D. Harrell, Gary L. Frazier by Harrell, Gilbert D Frazier, Gary L Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, New Jersey Prentice-Hall 1999 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN (1)Call number: HF5415.13.H356 HAR 1999. Place hold Add to cart (remove)
		Relationship marketing for competitive advantage winning and keeping customers Andrian Payne, Martin Christopher Moira Clerk And Helen Peck by Payne, Adrian Christopher, Martin Clark, Moira Pack, Helen Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford Butterworth-Heinemann 1995 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN (2)Call number: HF5415.5. R44 1995, ... Place hold Add to cart (remove)
		Total quality essentials using quality tools and systems to improve amd manage your business Sarv Singh Soin by Soin, Sarv Singh Edition: 2nd. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 1998 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN (3)Call number: HD62.15. S633 1998, ... Place hold Add to cart (remove)
		Keeping customers for life Richard F. Gerson by Gerson, Richard F Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page 1992 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN (1)Call number: HF5415.5 1992. Place hold Add to cart (remove)
		Smart business solution for direct marketing and customer management how to harness the power of technology to put your small business in the black Doug Gantenbein. by Gantenbein, Doug Material type: Text; Format: print ; Literary form: Not fiction Publication details: Redmond, Washington Microsoft Press 1999 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN (1)Call number: HD2341. G26 1999. Place hold Add to cart (remove)
		Customer behavior consumer behavior & beyond Jagdish N. Sheth, Banwari Mittal, Bruce Newman. by Sheth, Jagdish N Mittal, Banwari Newman, Bruce I Material type: Text; Format: print ; Literary form: Not fiction Publication details: Fort Worth, TX Dryden Press 1999 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN (1)Call number: HF5415.32 1999. Place hold Add to cart (remove)