Bell, Desmond. <br/><br/>
Managing quality 
Desmond Bell, Philip McBride, George Wilson 
 - Corby, Northants  Oxford ;  Boston  Institute of Management, Foundation ;  Butterworth Heinemann  1994 
 - xvi, 236 p.  ill.  24 cm. 
<br/><br/> includes index :p.233 - 236 
<br/><br/>bibliography:p.229 - 232 
<br/><br/><label>ISBN: </label>075061823x 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.