Solomon, Muriel <br/><br/>
Working with difficult people 
Muriel Solomon 
 - Englewood Cliffs, New Jersey  Prentice-Hall  1990 
 - xiv,295p.  23cm. 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>0139573909 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>interpersonal conflict<br/>Interpersonal relations