Renner, Peter Franz  1943- <br/><br/>
Basic hotel front office procedures 
Peter Renner 
 - 3rd ed. 
 - New York  John Wiley & Sons  1994 
 - vii,216p.  ill.  24cm. 
<br/><br/> Includes Index 
<br/><br/>Glosarry :p.193-207 
<br/><br/><label>ISBN: </label>0471290645 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel--Handbooks, manuals, etc.