TY - BOOK AU - Deveau, Linsley T. AU - Deveau, Patricia M. AU - Escoffier, Marcel AU - Portocarrero, Nestor de J. TI - Front office management and operations SN - 0133341453 PY - 1996/// CY - Upper Sandle River, New Jersey PB - Prentice-Hall KW - Hotel Front desk personnel KW - Hotel management N1 - Includes Index ER -