Chek Mat <br/><br/>
Pengurusan berkualiti dalam perkhidmatan 
Chek Mat 
 - Kuala Lumpur  Utusan Publication and Distributors  1996 
 - viii,140p.  22cm. 
 - Siri Pengurusan Dan Pentadbiran Utusan .
<br/><br/>Bibliography :p.138-140 
<br/><br/><label>ISBN: </label>9676106240 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control-Malaysia<br/>Social service-Malaysia<br/>Socialwork administration-Malaysia<br/>Total Quality management