TY - BOOK AU - Hartson,H.Rex AU - Pyla,Pardha S. TI - The UX Book: process and guidelines for ensuring a quality user experience SN - 9780123852410 PY - 2012/// CY - Amsterdam, Boston PB - Elsevier KW - Human-computer interaction KW - User interfaces (Computer systems) N1 - Includes bibliographical references ER -