Dittmer, Paul R. <br/><br/>
Dimensions of the hospitality industry 
Author : Paul R. Dittmer 
 - third edition 
 - New York  John Wiley & sons  c2002 
 - 476p.  ill,  24cm 
<br/><br/> includes index p.463 - 475 
<br/><br/><label>ISBN: </label>0471384798 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--management