TY  - BOOK
AU  - Tewari,Jatashankar R.
TI  - Hotel front office operations and management
SN  - 019569919x
PY  - 2009///
CY  - New York
PB  - Oxford University Press
KW  - Hotel front desk personnel
KW  - Handbooks, manuals, etc
KW  - Hotel management
N1  - includes index  (p. [447] - 451)
ER  -