The conflict survival kit  tools for resolving conflict at work 
Cliff Goodwin, Daniel B. Griffith 
 - Upper Saddle River, NJ  Pearson Prentice Hall  2007. 
 - xxiv, 325 p.  ill.  26cm 
<br/><br/> Include Index 
<br/><br/><label>ISBN: </label>0131183036 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict (Psychology)<br/>Conflict management<br/>Industrial relations<br/>Psychology, Industrial