Walker, John R. <br/><br/>
Supervision in the hospitality industry  Leading human resources 
John R. Walker, Jack E. Miller 
 - 6th.ed. 
 - New Jersey  John Wiley& sons  2010 
 - xv, 496p.  ill.  25cm. 
<br/><br/> includes index :p.487 - 496 
<br/><br/><label>ISBN: </label>9780470077832 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Personnel management