TY  - BOOK
AU  - Fried Kline, Sheryl
AU  - Sullivan, William
TI  - Hotel front office simulatiion: a workbook and software package
SN  - 0471203319
PY  - 2003///
CY  - New York
PB  - John Wiley & sons
KW  - Hotel front desk personnel
KW  - Handbook  manuals , etc
KW  - Hotel management
KW  - Handbook, manual , etc
ER  -