TY  - BOOK
AU  - Darnton, Geoffrey.
TI  - Business process analysis
SN  - 1861520395
PY  - 1997///
CY  - London
PB  - International Thomson Business Press
KW  - Industrial management
KW  - Computer simulation
KW  - Process control
KW  - Reengineering (Management)
N1  - Includes index
ER  -