Darnton, Geoffrey. <br/><br/>
Business process analysis 
Geoffrey Darnton and Moksha Darnton. 
 - London  International Thomson Business Press  1997 
 - xxi, 311 p.  ill.  23cm 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>1861520395 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management--Computer simulation.<br/>Process control.<br/>Reengineering (Management).