Carrell, Michael R. <br/><br/>
Fundamentals of organizational behavior 
Michael R. Carrell, Daniel F. Jennings, Christina Heavrin 
 - New Jersey  Prentice Hall  1997 
 - xv, 716p.  ill.  25cm. 
<br/><br/> includes index :p.705 - 716 
<br/><br/><label>ISBN: </label>0137247176