TY - BOOK AU - Campanella, Jack AU - American Society for Quality. Quality Cost Committee TI - Principles of quality costs: Principles, implementation and use SN - 087389443x PY - 1999/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Manufactures KW - Quality control KW - Cost KW - Case Studies KW - Costs KW - Case studies KW - Service industries N1 - Include index ER -