Thill, John V. <br/><br/>
Excellence in business communication 
John V. Thill, Courtland L. Bovee. 
 - Upper Saddle River, New Jersey  Prentice-Hall  1998 
 - xxvii, 513p.  ill.  28cm. 
<br/><br/> Include index. 
<br/><br/><label>ISBN: </label>0137815018 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--United States--Case studies.