TY  - BOOK
AU  - Murphy,Kevin J.
TI  - Effective Listening: How to profit by tuning into the ideas and suggestions of others
SN  - 9837201363
PY  - 1994///
CY  - Kuala Lumpur
PB  - Golden Books Centre
KW  - Communication in management
KW  - Interpersonal communication
ER  -