TY  - BOOK
AU  - Braganza, A. (Ashley)
AU  - Myers, Andrew
TI  - Business process redesign a view from the inside
SN  - 1861521871
PY  - 1997///
CY  - London
PB  - International Thomson Business Press
KW  - Management
KW  - Reengineering (Management)
N1  - includes index :p.206 - 210; references:p.201 - 205
ER  -