TY  - BOOK
AU  - Evans, James R. (James Robert)
AU  - Lindsay, William M.
TI  - The management & control of quality
SN  - 032400456
PY  - 1999///
CY  - Cincinnati, Ohio
PB  - South-Western College Publishing
KW  - Quality assurance
KW  - Quality control
KW  - Total quality management
N1  - Include index
ER  -