Weaver, Charles N. <br/><br/>
Managing the four stages of TQM  how to achieve world-class performance 
Charles N. Weaver 
 - Kuala Lumpur  Syarikat First Agency  1995 
 - 252 p.  23 cm. 
<br/><br/> includes index :p.245 - 252 
<br/><br/>bibliography :p.243 - 244 
<br/><br/><label>ISBN: </label>9839156055 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change<br/>Total quality management