TY - BOOK AU - Wilson,Lawrence A. TI - Eight-step process to successful ISO 9000: implementation a quality management system approach SN - 9837202998 PY - 1996/// CY - Milwaukee PB - ASQC Quality Press KW - ISO 9000 Series Standards KW - Quality assurance KW - Standards N1 - includes index :p.315 - 324 ER -