Wilson, Lawrence A. <br/><br/>
Eight-step process to successful ISO 9000  implementation a quality management system approach 
by Lawrence A. Wilson 
 - Milwaukee  ASQC Quality Press  1996 
 - 324 p.  ill.  23 cm. 
<br/><br/> includes index :p.315 - 324 
<br/><br/><label>ISBN: </label>9837202998 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ISO 9000 Series Standards<br/>Quality assurance--Standards