TY  - BOOK
AU  - Slack, Nigel
TI  - Operations And Process Management: Principles and Practice For Strategic Impact
SN  - 0273684264
PY  - 2006///
CY  - Harlow, England
PB  - FT/Prentice Hall
KW  - Manufacturing processes
KW  - Process  control
N1  - Includes index : p.521 - 531
ER  -