TY - BOOK AU - Fitzgerald,Suzanne Sparks TI - Schaum's Quick guide to Great business writing:how to write letters, papers, memos, and job applications SN - 0070220603 PY - 1999/// CY - Whitehouse stations PB - McGraw-Hill KW - Business writing KW - Handbooks, manuals, etc N1 - includes index:p.159 - 160 ER -