TY  - BOOK
AU  - Tesone, D.V.
TI  - Supervision Skills For The Service Industry: How To Do It
SN  - 0131100955
PY  - 2005///
CY  - New Jersey
PB  - Pearson/ Prentice Hall
KW  - Service Industries
KW  - Personnel Management
KW  - Supervision of employees
N1  - Includes index : p.157 - 161
ER  -