Tesone, D.V. <br/><br/>
Supervision Skills For The Service Industry  How To Do It 
D.V. Tesone 
 - New Jersey  Pearson/ Prentice Hall  2005 
 - x, 161p.  ill.  25cm. 
<br/><br/> Includes index : p.157 - 161 
<br/><br/><label>ISBN: </label>0131100955 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industries--Personnel Management<br/>Supervision of employees