Goodwin, Cliff <br/><br/>
The Hospitality Supervisor's Survival Kit 
Cliff Goodwin , Alfred B. Squire III, Elwood Chapman 
 - New Jersey  Prentice Hall  2005 
 - xii, 223p.  ill.  27cm. 
<br/><br/> Includes index : p.219 - 223 
<br/><br/><label>ISBN: </label>0130498467 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality Industry--Management