TY  - BOOK
AU  - King, John H, Jr.,
AU  - Cichy, Ronald F.
TI  - Managing For Quality In The Hospitality Industry
SN  - 0130945897
PY  - 2006///
CY  - New Jersey
PB  - Pearson/ Prentice Hall
KW  - Hospitality Industry
KW  - Management
KW  - Quality Control
KW  - Total Quality Management
N1  - Includes Index : p. 291 - 298
ER  -