TY  - BOOK
AU  - Newman, Diana R.
AU  - Hodgetts, Richard
TI  - Human resource management a customer-oriented approach
SN  - 0138898901
PY  - 1998///
CY  - Upper Saddle River
PB  - Prentice Hall
KW  - Personnel management
KW  - United States
KW  - Case studies
N1  - includes index :p.461 - 471
ER  -