Der Wagen, Lynn Van <br/><br/>
Communication In Tourism & Hospitality  Meeting The World in The Workplace 
Lynn Van Der Wagen 
 - Australia  Hospitality Press  1997 
 - xii, 218p.  ill.  24cm. 
<br/><br/> includes index: p.217 - 218 
<br/><br/>Bibliography : p.213 -215 
<br/><br/><label>ISBN: </label>1862504733 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Customer service<br/>Hospital industry--Customer services--Australia<br/>Hospitality industry--Personnel management--Australia<br/>Intercultural communication<br/>Interpersonal communication<br/>Tourist trade--Australia