TY  - BOOK
AU  - Der Wagen, Lynn Van
TI  - Professional Hospitality: Core Competencies
SN  - 1862505241
PY  - 2003///
CY  - New South Wales
PB  - Pearson Education Australia
KW  - Competency based education
KW  - Australia
KW  - Hospitality industry
KW  - Customer services
N1  - includes index : p.339 -342; Bibliography : p.331 -333
ER  -