Der Wagen, Lynn Van <br/><br/>
Professional Hospitality  Core Competencies 
Lynn Van Der Wagen 
 - 2nd. ed. 
 - New South Wales  Pearson Education Australia  2003 
 - ix, 342p.  ill.  24cm. 
<br/><br/> includes index : p.339 -342 
<br/><br/>Bibliography : p.331 -333 
<br/><br/><label>ISBN: </label>1862505241 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Competency based education--Australia<br/>Hospitality industry--Customer services--Australia