TY - BOOK AU - Maclean, Gary E. TI - Documenting quality for ISO 9000 and other industry standards SN - 9837202971 PY - 1997/// CY - Seri Kembangan PB - Golden Books Centre KW - Quality assurance KW - Management KW - Quality control KW - Standards N1 - includes index : p.225 -231; Bibliography ER -