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Managing services marketing text and readings John E.G. Bateson, K. Douglas Hoffman.

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Material type: Text

TextPublication details: Mason, Ohio Thomson 1999.Edition: 4th. edDescription: xxvi, 471 p. ill. 28 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due
Open Shelf	PERPUSTAKAAN POLITEKNIK IBRAHIM SULTAN	Book	HD9980.5 1999 (Browse shelf(Opens below))	Available

includes index

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