Hotel front office operations and management

Tewari, Jatashankar R.

Hotel front office operations and management Jatashankar R. Tewari - New York Oxford University Press 2009. - xii, 451p ill 25cm

includes index (p. [447] - 451)

019569919x


Hotel front desk personnel--Handbooks, manuals, etc.
Hotel management--Handbooks, manuals, etc